Home Care Provider Registration
What are home care providers? Home care providers who register under the Health Council are agencies and individuals caring for persons in their homes.
Registration is for home care providers (caregivers) and agencies providing care to someone in their own home, not other care settings. In order to receive claim reimbursement from one of the government payers all providers MUST have active, approved status with the Bermuda Health Council.
Care agencies and home care providers must have an up-to-date registration and approval from the Home Care Team at the Bermuda Health Council.
For optimal user experience, we suggest using Microsoft Edge when downloading documents from our website.
Types of Caregiving Providers
There are three categories of caregiving providers:
Registered Nurses
Personal Caregivers
Nursing Associates (Geriatric Aides/Nursing Assistants)
Caregivers filing for reimbursement for clients under FutureCare must be registered with the Bermuda Health Council.
How to register
Caregivers
Independent caregivers and agency employees/contractors who are caring for person in the community must be individually registered as a home provider. To register, visit helping services.bm to complete their individual registration process. For registration guidance see the FAQ page or check out the video guide.
Ensure you have ALL documents ready to upload when completing your application.
Agencies
All agencies are required to register with The Bermuda Health Council if they accept clients on future care. See the application requirements here and complete the electronic application. Once the application is complete, your registration will be reviewed, and all submitted documents will be examined.
Ensure you have ALL documents ready to upload when completing your application.
Licensed Long Term Care Facilities
Local residential care homes for adults must be registered by the Bermuda Health Council. To enquire about opening a new care home or day care facility, please email carehomes@healthcouncil.bm and access the guides and legislation below to learn more. For optimal user experience, we suggest using Microsoft Edge when downloading documents from our website.
Form & Documents
- Code of Practice
- Care Home Licensing Process
- Bill of Rights for Persons in Care
- Opening an Adult Day Care Guide
- Submit a Complaint about a Care Home
- Care Homes Mandatory Reporting form
- Change of Operator Self-Declaration Form
- COVID-19 Guidance Care Homes Version 6
- Residential Care Homes and Nursing Homes Act 1999
- Care Home Secondary Employment Exemption Application
- Residential Care Homes and Nursing Homes Regulations 2001
COVID-19 Regulation and Guidance
- Covid-19 Guidance Care Homes Version 6
- Secondary Employment Policy for Care Homes
- Phase 3 Order for Visiting and Activities and Key Restriction Changes – (Kindly Note: This can change with each new order)
Long Term Resources
This page provides resources that can assist families, home care providers (caregivers), and care facilities. For quick access to caregiver information and care facility application details, visit our home care page here.
Family Caregiver Resources
End of Life Care
The Conversation Project – provides starter kits to help have the conversation about end of life care and what is important to you. There are a range of kits including:
