What do I do if a healthcare provider tries to charge me for the entire cost of the visit including the insured portion?
You should advise the Bermuda Health Council and provide details of the service you received and your insurance plan. Ideally ask the provider to make the request in writing or pay the bill if you can and keep the receipt as proof of the upfront payment. Patients are also advised to inquire about the cost of services prior to receiving them and confirm how much is covered by your insurer.